Privacy Policy & 501(c)(3) Status

Privacy policy

Overview

This notice describes how Support Life Foundation collects, stores, uses and shares personal information when you visit supportlives.org or use our services.

What we collect

We collect the following only when you give it to us voluntarily, for example when you sign up for food, volunteer, or make a donation:

• Name
• Phone number
• Email address
• Mailing address
• Contact and authentication data
• Billing address
• Debit or credit card number
• Financial data, which is sensitive information and is only collected with your consent

Payment data is stored by PayPal, not by us. Their privacy notice is available at paypal.com.

Why we process it

• To respond to your enquiries and provide support
• To send marketing communications, which you can opt out of at any time
• To protect our services, including fraud prevention
• To evaluate and improve what we offer
• To comply with our legal obligations

Sharing

We may share information in specific situations, including a business transfer. We have not disclosed, sold, or shared any personal information to third parties in the preceding twelve months.

How long we keep it

We keep personal information as long as it is necessary for the purposes set out above, unless a longer period is required by law.

Your rights

• Withdraw your consent to processing
• Unsubscribe from marketing communications
• Manage your cookie preferences
• Request access to your data, correction of it, or deletion of it

If you live in California

Under the CCPA you have the right to know what data we collect, to request its deletion, to limit our use of sensitive information, and to object to processing.

Contacting us about privacy

Send privacy questions and data requests to info@supportlives.org, or post them to 3349 International Blvd, Suite 3, Oakland, CA 94601.

Cookies and tracking on this site

This website loads no analytics, advertising or tracking scripts, and sets no cookies of its own. Web fonts are loaded from Google Fonts. If you follow a link to PayPal, Venmo, JotForm or a social network, that service's own privacy policy applies once you arrive.